REFUND & RETURN POLICY

Limited drop return policy

Due to the limited batch nature and exclusive release structure of our drops, all sales are final. Once an item or drop is archived, we do not accept general returns or offer buyer's-remorse refunds.

Exchanges (if applicable)

We offer size exchanges within 14 days of delivery, provided:

• The item is unworn, unwashed, and in its original condition with all tags intact.
• The requested replacement size is currently in stock.

Customers are responsible for return shipping costs on size exchanges.

Damaged or defective items

If your item arrives defective, damaged, or incorrect:

• Contact our support team within 7 days of delivery at support@viisinssociety.com.
• Include your Order Number (#VII-XXXX) and clear photo evidence of the defect.

Upon verification, we will issue a full refund to your original payment method or ship a replacement free of charge.

Refund processing

Approved refunds are processed within 3–5 business days. Credits will automatically apply to your original credit card or original payment method.